Dynamics 365 – How to Add a TinyMCE Editor for CRM Emails

By this point, I think it’s rather evident that Microsoft has little inclination to improve the experience of trying to create an email in CRM, time and again I’ve witnessed users struggling to create a basic email with some simple formatting because the built-in tools just don’t quite cut it.

To improve this situation, let’s add TinyMCE support to our email form in CRM which will allow our users to add some proper formatting and some extra goodies such as tables and source code without issue.

We’ll go from this –

TinyMCE

To this –

TinyMCE1

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SharePoint 2007/2010/2013 – Workflows Failing with ‘Failed to Start’ Error

We recently updated our SharePoint instance with the latest update and realised that suddenly all of our workflows were starting to throw a ‘Failed to Start’ status, which upon further investigation, it was found that we were seeing the following error in the SharePoint ULS Logs –

Type System.CodeDom.CodeBinaryOperatorExpression is not marked as authorized in the application configuration file.

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SharePoint/Project Server 2013 – How to Archive Completed Projects

This article will cover segregating projects by status so that it is easy to only see active projects or completed projects etc, although I will cover creating fields and views which will be useful to some. I would like to thank Andre’s Microsoft ECM Blog and specifically, the ‘Archiving completed projects in Project Server 2010 or 2013’ post which covered these steps.

If you’ve found this article then you will likely need to follow the first three sections below to get everything set up as required. Once that’s done though you may use the last section – “Archiving Projects” to archive future projects.

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Dynamics 365 – Hiding Navigation Groups based on User Permissions

I thought this would be a straightforward request to deal with – “We need to hide Sales, Marketing and Settings for some users”. But when you actually start to get into it you’ll quickly realise that at least the Sales and Marketing groups both contain ‘Contacts’ as well as a few other shared entities which means you can’t just hide it by not allowing access to the entities shown in the grouping.

The solution is to use XrmToolBox which I’ve briefly covered in an article before – Useful CRM 2013 Tools – and specifically the SiteMap Editor Plugin which will allow us to set custom permission requirements to view the links within the navigation groups and hide them easily.

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Dynamics 365 – How to Change the Default Email Font

I recently had a requirement to change the default font used by emails in Dynamics CRM from the rather ugly defaults to something a bit more presentable, there are a few ways to go about this which I’ll mention, however, the method I’m going to cover in detail uses only OOTB customizations rather than a hacky JS function.

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Dynamics 365 Portals – Automatically Associating Contacts When Matching Email Found

As part of a current development project for a support desk utilising CRM Portals we had a requirement to allow the system to automatically associate a new B2C login with an existing contact if the email address matches.

I was admittedly worried this could be a difficult thing to do well, however, CRM Portals actually makes it extremely easy providing your email claims are linked to the primary email field in CRM.

In this article, I’ll cover the setting required to make this work.


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