This is something I’ve been tinkering with for a while now, some method of categorising contacts, accounts and the likes. In my search for the best out of the box way to do this I came across this quite nice solution that just works. It uses custom entities and a sub-grid with no coding required, unlike some of the JavaScript solutions out there that may break after any update.

First we need to set up our custom entity and then we’ll set up a N:N relationship between the Contacts and our entity followed by displaying it all on the contacts form.

Continue reading “How to Create a Categories/Tags Field in CRM (Multi-Select)” →