Dynamics 365 – Error -2147218683, At least one system user or queue in the organization must be a recipient

There’s an awful lot of questions about this issue online with very few answers and it’s, unfortunately, something I came across earlier today when we realised that suddenly our support desk in CRM had stopped receiving any emails.

In this article, I’ll go through some things to check that fixed the issue for me and will hopefully help anybody else experiencing this.

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